User Guide

How to use the platform

Here you'll find how to get around the Virtual Classroom, what kind of materials you'll come across, the basic rules of use, and how to contact your tutor or technical support.

1. Find your way around

Tap each icon to see what you'll find

The platform is organised into four areas. Expand each one to see what it contains.

Virtual Classroom
  • This is the screen you see right after logging in (your Dashboard).
  • Here you'll see your courses with their progress, the Timeline and the Calendar.
  • Top right: notifications (bell) and messages (speech bubble).

→ Go to the Virtual Classroom

Course
  • Each course is divided into sections: General, Before you start, Communication, Content Modules, Assessment, Certificate and Credits.
  • At the top you'll see your progress (%) and a green tick on each completed section.
  • Sections shown in a lighter colour are locked until you finish the previous one.
Profile
  • Click on your name or avatar (top right) to edit your details.
  • Make sure your email and time zone (Europe/Madrid) are correct.
  • Remember to log out if you use a shared computer.
Help
  • Check the FAQ first: your question may already be answered there.
  • You can also check Getting Started and how to use Moodle on your phone.
  • Questions about content → your tutor. Technical issues → this section.

2. Types of resources

What you'll find inside a course

The icon next to each item shows what type of material it is.

▶️

Interactive content (SCORM)

You need to reach the end without skipping screens for it to be marked as completed.

🎬

Videos

They usually need to be watched to the end to be completed.

📄

PDF documents

Downloadable guides and regulations; not always mandatory to move forward.

✅

Quizzes

Tests with a limited number of attempts. Always click «Submit all and finish».

📤

Assignments

Upload your file and click «Save changes» or «Submit assignment».

💬

Forums

A space for discussion and questions; your question may help others too.

Technical note: If clicking a SCORM or the Certificate does nothing, check that your browser isn't blocking pop-up windows.

3. Rules and conduct

The basics for good use of the platform

A quick summary of the Virtual Classroom's rules of use.

🤝 Courtesy and Netiquette

Greet and sign off in your messages; write clearly and avoid using all caps.

⚡ Proactive Responsibility

Treat other users' data and case studies with the same care you would want for your own. Access content only for its intended training purposes.

🔐 Information Security

Your username and password are personal and non-transferable. Always log out when leaving your workstation. Do not download personal data onto unsecured devices.

🕵️ Confidentiality

It is strictly forbidden to post personal data, clinical records or the real names of patients or staff. Always use anonymised cases.

🚨 Incidents

If you notice anything unusual, contact oficinaprivacidad@sjd.es immediately.

4. Mobile App and Notifications

Your Campus with you, always under control

Set up your study environment to fit your own pace.

📱

Your Campus in your pocket

Download the official Moodle App. To link it, scan the QR code in the «Mobile app» section of your profile. You'll be able to view content offline.

🔔

Avoid the spam

You decide which alerts to receive. Go to Profile › Preferences › Notification preferences to choose whether you want email alerts.

→ How to install and set up the Moodle App

5. Communication

How to talk to your tutor and support

💬

Course forums

A forum for announcements, content questions and technical queries. It also helps other participants.

✉️

Private messaging

Click the speech bubble icon (top right) to message your tutor.

🔔

Notifications

The bell alerts you to messages, grades and course announcements.

📧

Email

You'll get automatic confirmations. If they don't arrive, check your Spam folder.

🎓

Tutor vs. Technical support

Tutor: questions about the course content. Technical support (Help section): errors, access or platform issues.

6. Tracking and Grades

How to know if you've finished and what your progress is

Your effort pays off. You can check your progress and grades at any time.

Tracking tools

📋

Completion checkboxes

A circle next to each activity. With a check mark, it's completed. Some have several requirements (viewing the content and passing the quiz).

📊

Progress bar

In your Dashboard you'll see the overall percentage. The course is finished once you reach 100%.

📈

Checking your grades

In the course menu, click «Grades» to see your results and feedback from your tutors.

7. Diplomas and Certificates

Getting your certificate

Once you successfully complete all mandatory activities, you'll be able to download your official diploma.

Final steps

✓

Make sure you've completed the Satisfaction Survey (mandatory to unlock your certificate).

✓

Look for the «Certificate» resource at the end of the course.

✓

Click «Download» and save it. It will always remain available in your profile.